11 Oct 2015
Implementing CRM Successfully – Find Out How the CSP did it on 4th November

It has been said that implementing CRM successfully in the Membership sector is the equivalent of finding the Holy Grail! But it needn’t be – find out how the Chartered Society of Physiotherapy did it at the 2015 MemberWise ‘Harnessing the Web’ conference in London on 4th November. Stuart DeBoos, CSP Finance Director, and myself will be there to

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09 Oct 2015
Planning Successful Strategic Change – using Appreciative Inquiry

Last week we ran a very successful workshop for the Membership and Association sector on planning strategic change, with a particular focus on using the Appreciative Inquiry technique. Why do our strategies for change so often fail to achieve everything they set out to do? How often have we seen change consultants who seem to

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